For Shopify stores

Scammerscan'tfakealivephoto.

NoReturns forces every damage claim through a live camera check. No gallery uploads. No old photos. No AI fakes. Just real proof or instant decline.

See how it works ↓
0
Fraud score
Customer returned 4 of their last 5 orders. We'd flag this one.
Live camera verificationAI-powered fraud scoringWorks with any Shopify store
The problem

The $25 billion return fraud problem.

$25B

Lost to return fraud by U.S. retailers every year.

$10.40

Lost to fraud for every $100 in returned merchandise.

68%

Of merchants say return fraud has increased in the past 12 months.

#1

Fake damage claims are the most common type of return fraud — and the hardest to catch.

Source: National Retail Federation, 2025 Retail Security Survey
The difference

Before vs. after NoReturns.

Without NoReturns
  • Customer claims "item arrived damaged"
  • Uploads a stock photo from Google
  • Merchant approves refund without verification
  • Customer keeps the product AND the money
  • Merchant loses $50–$500 per fraudulent return
With NoReturns
  • Customer claims "item arrived damaged"
  • Forced through live camera verification
  • Must show product + handwritten challenge code
  • AI verifies damage is real, code matches, product matches
  • Fake claims auto-declined in under 5 seconds
How it works
01
Customer clicks Return
Your customer wants to return something. Instead of Shopify's default form, they land on your NoReturns portal.
02
We open their camera
Like a video call. No gallery access. No file uploads. We show them a random 4-digit code and tell them to write it on paper next to the product.
03
AI checks the photo
Is the code visible? Does the product match the order? Does the damage look real? Our AI answers all three in under 5 seconds.
04
Approved or declined. Automatically.
Real damage with matching code? Approved instantly. Missing code, wrong product, or staged damage? Declined. No merchant action needed.
Live demo

See what your customers see.

The NoReturns verification portal — where fake claims go to die.

Verify your order
Order number
#1234
Email
customer@email.com
Verify order
Step 1 — Enter order
Camera active
Challenge code
4729

Write this code on paper and hold it next to your product.

Step 2 — Camera active
Verification failed
  • Challenge code not found
  • No visible damage
  • Product mismatch detected
Step 3 — Result
Why we're different

Not another returns app.

Other tools manage returns. We stop the ones that shouldn't happen.

Live camera, not file upload

Customers can't upload old photos or AI-generated images. Our portal opens a live camera feed — like a video call — that captures proof in real time.

Challenge code verification

Every session generates a random 4-digit code. The customer must write it on paper and hold it next to the product. This makes pre-staged photos useless.

AI fraud scoring

Our AI checks three things in under 5 seconds: Is the code visible? Does the product match the order? Does the damage look real? No human review needed.

Your job

What you actually do.

🛍️
Connect your Shopify store
🔢
Set your approve/decline thresholds
🤖
Customers get routed to your portal automatically
You only see the edge cases
Early results

Built for merchants who lose money to fake damage claims.

"We were losing $2,000/month to fake damage claims. NoReturns cut that to zero in the first week."
Electronics store owner
"The live camera requirement alone stopped 90% of fraudulent returns. Scammers don't even try anymore."
Fashion brand, Shopify Plus
"Setup took 5 minutes. First scammer caught within 24 hours."
Home goods store
"We had 3 fraudulent returns in one week. After installing NoReturns, we've had zero in 2 months."
Sneaker reseller, New York
FAQ

Questions merchants ask.

Pricing
$0/month

Unlimited returns. Cancel anytime. Two-week trial, no card.

  • Unlimited returns processed
  • Live camera verification
  • AI fraud scoring
  • Auto-approve & auto-decline
  • Merchant review dashboard
  • Serial returner detection
  • Shopify integration
  • 14-day free trial

No per-return fees. No hidden costs. No credit card for trial.

Every day without NoReturns is money lost to scammers.

The average Shopify store loses $2,000/month to fake damage claims. Start your free trial and stop the bleeding.

Install on Shopify — Free for 14 days

No credit card required. Cancel anytime. Works with any Shopify plan.